For businesses that are mostly run out of an office, communication between employees doesn’t have to be too hard. There are plenty of tools for them to use, from email to instant chat. But what about employees who are not in front of a computer all day? Those who spend their day walking around a warehouse, stocking shelves, or perhaps out in the field, need to be able to communicate with each other too. Plus, they may need to communicate with office staff. So how can these employees improve their communication, keeping in touch with what’s happening and reporting back on their activities?
Give Proper Training
The right training will go a long way if you want to improve internal communication for your business. When a new employee joins the team, they should be taught how to communicate effectively with everyone else. Whether that means learning how to use the radio system or what information they need to report at the end of each day, they should have the skills and knowledge necessary to communicate effectively. Even existing employees can benefit from ongoing education to help them improve their communication. Consider what skills and knowledge you need to impart for your employees.
Provide the Right Tools
You also need to think about the best tools for your employees to use for communication. What type of tools and technology makes sense for the way your business operates? Should each employee have a radio to receive updates and instructions? Does it make more sense for them to have a mobile phone? At Two-Way City, you can browse a range of radio options that might work for your business. It can be an effective and secure way of passing along information and keeping in touch with employees in warehouses and shops or at events.
Make It Mobile
Mobile tech can be very useful for businesses that need to keep an eye on employees as they move around. Giving your employees phones or tablets that not only allow for calling or messaging but also have useful apps will help them work smarter. You can include communication apps for messaging and other communications. Mobile devices might also include apps for submitting reports and information. For example, a plumber attending a job might be able to access the company app that helps them with invoicing and reporting on the job that they have carried out.
Ensure Communication in Person
While many employees working outside of an office might need to communicate with people who are not in the same vicinity as them, it’s often important to communicate in person too. You should know when this is necessary and when it can improve communication. In-person communication might include a daily meeting to give instructions and receive updates, or it could be talking to employees about serious subjects that aren’t suitable for other forms of communication.
Communicating outside of an office can be more challenging. However, there are still different tools and techniques that can help with communication among employees.
No comments yet.