There is no hiding from the fact that customer service is a pivotal element of your business. Sure you may have a fantastic idea, you may spend all of the hours working hard to make your business known and seen by potential customers, they may even buy or order from you, but without customer service, […]
It’s always the temptation in business, to do things differently, and while this is a noble pursuit, the issues that arise in doing things differently means that you can go a little too far off the beaten track. As a result, you can underestimate, or even completely ignore, the fundamentals that keep your business alive, […]
