There is no hiding from the fact that customer service is a pivotal element of your business. Sure you may have a fantastic idea, you may spend all of the hours working hard to make your business known and seen by potential customers, they may even buy or order from you, but without customer service, […]
Everything that’s small is cute, as the saying goes. While it’s not always correct – the flu virus is particularly small, but it’s rarely been described with positive words –, it’s fair to say that small businesses tend to be perceived positively by their audience. Whether you’re talking to employees, clients or contractors, most have […]
Sometimes we can be our very own worst enemy when it comes to our business and the moves we make. Often the idea enough is what gets us through the day. It is what drives us to do better and work on our ideas to move our business forward. But with that, we can also […]
Advancing technology and the internet being so accessible has lead to a boom in small businesses. These are people who have escaped the rat race to pursue their own venture, and put their time, effort and passion into something meaningful to them. Small businesses mean everything to those who run them, and if you have […]
A business plan isn’t meant to stay the same forever. The initial plan that got your business off the ground might have been integral to its early success, but you need to keep reinventing your strategy. Your company needs to work hard to remain relevant in a marketplace that’s constantly moving forward. The industry evolves, […]
