Supporting your customers is a fundamental part of running a business. Speaking of which, I posted an article dedicated to the importance of customer service not too long ago. If you want to go ahead and read that before/after this one, then by my guest! Essentially, the main points were that good customer service leads […]
There has arguably never been a more competitive time for business, especially for those business’ who are operating online where the competition is almost endless. Whether you’re running a side-hustle from your dorm room, or you’re fighting to turn your small business into a successful operation, you need to do whatever you can to take […]
Planning a marketing campaign that will give you temporary success is not the same thing as working towards future expansion. Attracting one-time buyers is one thing; however, making them come back and turning them into return customers might require a softer touch and a bit more subterfuge. Therefore, here are several tricks that will help […]
No matter what type of business you run, the importance of effective customer service cannot be overlooked. You live and die by your customers. If you treat them with respect and go out of your way to make them happy, word will spread, and this will do wonders for your brand image. To make sure […]
These days, customers are used to being able to get pretty much anything they want, whenever they want it. Of course, this has been a pretty positive thing overall, but it has led to one unfortunate side effect: customers are now less patient and more demanding than ever before. Of course, this isn’t necessarily a […]
