No matter what type of business you run, the importance of effective customer service cannot be overlooked. You live and die by your customers. If you treat them with respect and go out of your way to make them happy, word will spread, and this will do wonders for your brand image. To make sure […]
There is a point in the life of any business where you are going to have to fire someone. It’s not a comfortable idea; no one likes to think of themselves as the boss who has to let people go, but it’s inevitable. It will never be easy to do, but it is something that […]
Technology advances on a daily rate in all sorts of fields. You can’t go past a day without hearing of some advancement in technology, some new tech being launch, and the same can be said for how businesses are now operating with a more tech focused background. The advancements in technology for businesses, is massive, […]
A high staff turnover rate is costly and a time consuming process in business. Not only does it reduces productivity but it reduces morale too, teamwork is important but it is difficult for staff members to create bonds and trust when new employees are constantly cycling in and out of your business. In general, it’s […]
You CAN get the staff these days – you might just not be looking in the right places. Hiring new employees should always be a thorough and meticulous process. This can be difficult for many employers with busy schedules who may be looking to fill a vacancy fast before the workload grows too large. However, […]
